Terms of Service

Terms of use

Order confirmation
BOFF considers an order placed upon receipt of the deposit.

Work order lead times
Work orders are usually dispatched within 4 to 6 weeks after receipt of confirmation. Highly personalized orders may result in longer delivery times. An update on the current lead time is being sent to all of our customers. Changes to a confirmed order will affect the delivery date and incur additional charges.

All prices listed in the catalog are list prices and are subject to change within thirty (30) days.

All orders received will be accepted and processed only if the information complies with the policies currently in effect. Acceptance of any order by BOFF assumes that the buyer agrees to comply with all standard practices and policies in force at BOFF. BOFF reserves the right to sell directly to all government agencies and all major contractor, reseller and distributor accounts. BOFF will not be liable for any loss, damage or delay caused by fire, flood, strike, embargo, car shortage, wreck or transport delay or any other cause beyond our control.

Order cancellations
If an order needs to be cancelled, contact your BOFF representative immediately. Cancellation will be accepted up to 24 hours after receipt of the order, free of charge. Thereafter, the order is considered in production. If a production order needs to be cancelled, a fee will be charged. The charges for which the dealer is responsible are determined by the invested cost of labor and materials, up to the point of cancellation. Charges may reach the full value of the order if canceled too late, at BOFF's sole discretion.